Long gone are the days when a patient’s share of medical care cost is low enough to consider patient payments as an afterthought. A patient’s share is now frequently a significant percentage of overall payment, an amount that is likely to increase, and a number of medical groups are changing processes to boost upfront collection rates. The process is not easy, but industry members share their secrets for success.
Download this white paper, New collections workflows raise challenges for physicians, staff, collaboratively written by MGMA and Navicure, to learn the successful ways MGMA members are improving processes with patient payments, including:
Download your copy of this free white paper now!
- Hiring and training staff differently
- Using practice management software to calculate amounts collected
- Rewarding staff with incentives