Patients are becoming increasingly consumer-oriented, wanting more price transparency and convenience in billing and payment options; for example, 60% of patients would request a cost estimate in the future. What does this mean for providers? How can they rise to the challenge and meet the needs of today’s patients?
Watch the webinar where we:
- Present survey data from both providers and patients
- Compare and contrast the data, showing where providers are aligned or disconnected from patients
- Provide pragmatic steps to improve the patient payment process, increase patient collections and improve the patient experience