On-Demand Webinar

I’ve Got Your Back! How To Support Your Front Office & Maximize Revenue Cycle Performance

Ensure that your patients’ first and last impressions of your organization match the high-quality care they receive.

Learn the tools and training front-office staff need to help improve patient satisfaction, workflow and financial results. Download this 90-minute webinar recording in which industry expert Susan Childs, FACMPE, explores patient billing, healthcare payment solutions, and discusses:

  • How the billing department/administrative staff can support front-office collections
  • Front-office tools and actions that have an instant impact on everyone’s workflow
  • Real-life stories and recommendations to enhance and improve collections at the front desk

Complete this form to receive an email with a copy of the I’ve Got Your Back! How To Support Your Front Office & Maximize Revenue Cycle Performance presentation and recorded webinar.

Download the On-Demand Webinar Today

Speaker: Susan Childs, FACMPE, Evolution Healthcare Consulting

Susan Childs, FACMPE, founded Evolution Healthcare Consulting after establishing her career in hospital and public accounting in healthcare administration. She is a Board Certified Fellow of the American College of Medical Practice Executives and an MGMA ACMPE Leader. Her experience covers all facets of operations; interim administration, new practice start up and change management, direct pay, patient’s active participation, role definition, staff accountability, revenue cycle, and financial checks and balances. Susan is an accomplished speaker, presenting at local and national venues. She has served as MGMA ACMPE State Rep, Advancement Committee Chair along with local Boards and State Leadership.
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