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Webinar: Get Your Game On: Managing Denials in a Complex Reimbursement Environment
On Demand Webinar: 8 Best Practices for Collecting from Patients with Deductibles

Learn how to handle the influx of self-pay patients by downloading this one-hour webinar recording where industry expert Susan Childs, FACMPE, CPC, discusses how to:

  • Successfully implement 8 patient collections steps.
  • Improve collections from the first point of contact throughout the billing process.
  • Train and support your staff to confidently approach and collect from patients.
Complete this form to receive an email with a copy of the 8 Best Practices for Collecting from Patients with Deductibles presentation and recorded webinar.


Speaker: Susan Childs, FACMPE, Evolution Healthcare Consulting

Susan Childs, FACMPE, founded Evolution Healthcare Consulting after establishing her career in hospital and public accounting in healthcare administration. She is a Board Certified Fellow of the American College of Medical Practice Executives and an MGMA ACMPE Leader. Her experience covers all facets of operations; interim administration, new practice start up and change management, direct pay, patient’s active participation, role definition, staff accountability, revenue cycle, and financial checks and balances. Susan is an accomplished speaker, presenting at local and national venues. She has served as MGMA ACMPE State Rep, Advancement Committee Chair along with local Boards and State Leadership.

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